By using our services, you accept our terms and conditions of trading.

 

We clean your windows all year round based on a 4 & 8 weekly frequency , we do not accept requests to postpone our service in winter months.

 

Our pure water systems work in all weathers, therefore weather conditions are not an acceptable reason for postponing our services. We can clean your home/premises in all conditions without affecting quality, including heavy rain.If you are not happy with the clean you have a 24hr period to complain and we will come back and clean them free of charge.

 

We offer a text/email service for locked gates , we will text/email you the evening before to let you know we will need access the next day , if gates are left locked we still charge 100% . All window that we can access will be cleaned.

 

We need to be notified of any building work that is to be started on your property,this includes ,extensions ,driveways, scaffolding, roofing and any exterior painting , If the property has cement/paint on the glass after any works carried out we will not be able to remove this due to scratch risk.

 

All payments for domestic properties are to be made within 7 days of the invoice

Payments for commercial 30 days of the dated invoice.

 

All complaints must be made within a 24hr period , we will then return to the property and re-clean any areas you are not happy with free of charge.